Website Terms & Conditions




1. About us

1.1 Welcome to and our related applications (our “Site”). Our Site is owned and operated by C3E Cosmos LLP and also has the trading name of C3EV (‘we’, ‘us’ or ‘our’)

1.2 Please read these terms and conditions of use (“Terms”) and our Privacy Policy carefully before using our Site. By using our Site you are agreeing to be bound by these Terms and you will be regarded as having read and accepted the Terms and Privacy Policy. If you don’t wish to be bound by what you read below, you shouldn’t use our Site.

1.3 We may make changes to these Terms at any time. It is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted. If you continue to use our Site after the posting of changes to these Terms, it means that you accept any such changes.

2. What we do

Our Site is an electrical service site that provides electrical services, general electrical information and information and updates from the electrical sector.

3. Privacy Policy

Our Privacy Policy explains the information we collect about you and the steps we take to ensure your information is kept secure and confidential.

Disclosure of the information we collect

The personal information you enter when registering on our Site or that we collect when you use our Site is confidential and except in the circumstances mentioned below, we will not disclose it to any third party.

We may disclose the information described to a third party in the following circumstances:

  • If required or permitted to do so by law;If required to do so by any court, the
  • Financial Conduct Authority or any other
    applicable regulatory, compliance, governmental or law enforcement agency;
  • If necessary in connection with legal proceedings or potential legal proceedings;
  • If ownership of all or part of our Site is transferred, in which case any purchaser would only be entitled to use that information in a way consistent with this Privacy Policy;
  • In line with our own Terms and Conditions of Use;
  • Our technical partners for the purposes of enabling your interaction with the site;

4. Subject Access Requests

Under data protection legislation you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. At our discretion, we may charge £10 for information requests and require you to prove your identity with two pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this to us at

5. Links

Our Site contains links to third party websites that are not subject to this Privacy Policy. We recommend you read the privacy policy of any websites you visit.

5.1 Our Site does include details on, or links through to, information provided by other websites. We don’t control the accuracy or completeness of that information. You take full responsibility for using that information and verifying it and for any decision to use, purchase or refrain from purchasing any of the services or products mentioned on a linked site. If you do purchase products or services from another website please read their contract carefully before deciding to buy. Remember, your contract for those products or services will be with them, not us.

5.2 When you use other websites, any personal information you give them will be dealt with in line with their privacy policies, not ours, so please read the privacy policies of each and every such website before using them!

5.3 Some of the links included on our Site are affiliated links. These are links which take you directly or indirectly to a product provider and which may result in us receiving a fee or commission as a consequence of you clicking through to their site or purchasing a product from them.

6. Our content

6.1 All of the content on our Site is owned by us or our licensors and is protected by English and international copyright laws.

6.2 Our content includes any information or other material found on including tools, Forum, articles, databases, graphics, software and all other features of our Site.

You are allowed to use our content for personal, non-commercial use only. You may make one copy of extracts from this Site on any single computer for personal, individual use only, provided that all copyright and proprietary notices are kept intact. Apart from that, none of our content may be republished, posted, transmitted, stored, sold, distributed or modified without our prior written consent.

7. Your content

You own any copyright in the text that you post to our Forum. However, when you post text, you expressly grant us a perpetual, unlimited free licence to republish that text on our Site and to redistribute/make available and/or sell that text in print or electronic form anywhere in the world.

8. Forum/ Social Media

8.1 We require that your use of our Forum, Social Media and any other communication systems that we provide is lawful and in accordance with these Terms and Conditions.

8.2 You may not use the Forum, Social Media or any other communication systems for any illegal purpose and in particular you may not:

8.2.1 post or transmit material that infringes the intellectual property or other rights of others, or post or transmit any material that contains extremist views, appears to incite or promote terrorist activities, is unlawful, obscene, libellous, threatening, harassing, abusive, hateful, or embarrassing to any other person as determined by us in our sole discretion; 8.2.2 post or transmit advertisements for or solicitations of business (whether openly, or under the false guise of an unconnected party);

8.2.3 after receiving a warning, continue to disrupt the normal flow of dialogue, or post or transmit comments that are not related to the topic being discussed;

8.2.4 post or transmit chain letters or pyramid schemes;

8.2.5 impersonate another person;

8.2.6 disguise the IP address of the connection used to post any message;

8.2.7 post or transmit any files containing viruses or other harmful computer code;

8.2.8 harvest or otherwise collect or use information about others, including email addresses, without their explicit consent;

8.2.9 allow any other person or entity to use your identification for posting or viewing comments or for communicating with other users;

8.2.10 post the same note more than once or ‘spam’;

8.2.11 knowingly post untrue information about another person or business with the intention of harming their reputation or livelihood;

8.2.12 engage in any other conduct that restricts or inhibits any other person from using or enjoying these areas of our Site, or which, in our judgement, exposes us to any liability or detriment of any type;

8.2.13 intentionally make false or misleading statements. If you do, you may be committing a criminal offence;

8.2.14 post either intentionally or otherwise, any material that could have the effect of manipulating the market value of any investment. This may be a criminal offence.

8.2.15 give advice by way of business or make financial promotions.

8.3 Please note that any posting of information in the Forum, Social Media or any other communications system is the opinion of the person posting only and in no way reflects our opinions or attitudes. In an open forum and sometimes messages are posted that are misleading, deceptive, or downright wrong. You should not therefore rely on information being accurate or complete. If you do, you do so at your own risk.

8.4 If you become aware of postings or receive messages that contain extremist views or appear to incite or promote terrorist activities, please contact us at

8.5. If you believe that any content on our Site is defamatory of you or your business, please contact us at

8.6 We reserve the right (but we are not obliged) to do any or all of the following:

8.6.1 Record the communications in Forum, Social Media and any other systems;

8.6.2 Investigate a claim that any one or more communications does not conform to the terms of this clause 8 and determine in our sole discretion to remove or request the removal of the communication(s);

8.6.3 Remove without notice communications which are abusive, illegal, contain extremist views, discuss or promote terrorist activities or are disruptive, or otherwise fail to conform with these Terms;

8.6.4 Terminate a user’s access to post messages to any or all of these areas;

8.6.5 Monitor, edit, or disclose any communication in these areas;

8.6.6 Edit or remove any communication(s) posted on our website, regardless of whether such communication(s) breaches these Terms;

8.7 You must not use the Forum to argue about any decision of our Forum.

8.8 Any decision we make to remove or request the removal of any communication or to terminate or suspend the posting privileges of any user shall be final and binding. The termination or suspension of posting privileges shall apply to any and all user accounts that may have been used by that person, whether or not opened by that person.

8.9 If you are notified that your posting privileges have been suspended or terminated, you will not attempt to reregister as a user of the Forum or make any posts on it in any guise whatsoever.

8.10 When former users whose posting privileges have been removed reregister or otherwise disrupt the Site, we reserve the right to:

8.10.1 Report offenders to their ISP;

8.10.2 Charge offenders for the administrative costs of identifying and removing their posts at the rate of £40 per hour necessarily spent plus any external costs that we incur;

8.10.3 Take legal action to recover these costs;

8.10.4 Report offenders to the authorities if their actions appear to amount to a breach of the Computer Misuse Act 1990 or any other relevant criminal legislation.

9. Disclaimer of warranties and liability

9.1 We provide our Site in good faith but we can’t and don’t warrant the completeness, truth or accuracy of the information or other content or postings found on our Site, or their usefulness for any particular purpose. You acknowledge and agree that you bear full responsibility for your own research and decisions and that we shall not be liable for any action that you or others take or don’t take based on your use of or reliance on information provided by us or other users of our Site.

9.2 We cannot accept any liability for any loss or damage you may suffer or incur: (i) in the event that any product you apply for does not meet your requirements, or is not suitable for you; or (ii) if any information about you held by the product provider is not correct, complete and accurate; or (iii) if it is misleading, or if you have failed to disclose all relevant facts. If you are in any doubt as to whether any information is relevant or required to be disclosed, or that something may be incorrect, you should disclose it to your proposed provider before you apply for the product.

9.3 We don’t promise that your access to our Site, or its content will be delivered uninterrupted, timely or error-free, or that the Site will be free from viruses or other harmful properties. It’s your responsibility to implement satisfactory safeguards and procedures to make sure any files you obtain through our Site are free from such contaminations or other harmful properties.

9.4 The effect of what is set out here is that you agree that under no circumstances will we be held liable for any direct, indirect, incidental or other type loss or injury resulting from your use, or downloading of any content on our Site.

10. Indemnity

You agree to indemnify, defend and hold harmless us, our directors, officers, employees and licensors from and against any claim, liability, cost, damage or loss we may incur (including reasonable legal fees) as a result of any material that you post or transmit on our Forum, Social Media or via any other communications systems, any actions you take which disrupt access to and/or the functioning of our Site or any breach by you of your obligations under these Terms.

11. General

11.1 If any of these provisions is deemed invalid, void or unenforceable that provision will be deemed severable from the rest and will not affect the validity and enforceability of any remaining provisions.

11.2 Our Site is directed to users in England and Wales only unless otherwise specified for specific items posted on the Site.

11.3 These Terms shall be governed by the laws of England and any dispute between us will be resolved exclusively in the Courts of England.

12. Changes

These Terms were published on 11 March 2018 and replace with immediate effect the Terms previously published on 01 March 2017.


Call us today on 01420 561743 to find out more, or click here to fill in our contact form

  • We are an NICEIC Approved Contractor. All work is carried out to industry regulations (BS7671 standard: IET Wiring Regulations).
  • Established business covering Berkshire, Hampshire and Surrey for over 25 years.
  • Our extensive knowledge base enables us to problem solve, trouble shoot and assist in Installation and design
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